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Quality management

[ FAGUS a.s. ]

We attract our customers by our professional approach and all our activities are orientated to fullfil of customer’s expectations. In 2003 we obtained ISO 9001. certificate to further improvement of this process.

We focus on the customer

  • customer knows our strength, quality, class, corresponding price
  • permanent product quality is more important to us than the short-term increase of turnover
  • compared to our competitors we occupy a leading position in the market
  • we are only satisfied when the customers keep coming back to us
  • we operate in all European countries
  • we continually increase our customer appeal by permanently extending our production program
  • we are obliged to continue in the tradition that welds us together
  • our staff is chosen according to professional and human qualities, such as expertise, honesty, team work ability, integrity
  • our staff are a leading executive power in the company in terms of new technologies and further development . We invest in their training and education.
  • we communicate with each other and believe in an open information policy.
  • This is made possible by a simple and flexible organization goals are defined and decisions made, with the participation of the responsible staff

We focus on our employees

We focus on the process
proces

  • fixed rules, order and dynamic decisions are our priorities
  • all processes are defined, described and regularly audited
  • all employees work continuously on an optimizing processes, they share responsibility and are competent

© 2024 FAGUS, a.s. • Všechna práva vyhrazena

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